Roon No longer connects to Uniti Atom after firmware update

[etienne_white]

Core Machine (Operating system/System info/Roon build number)

Windows Surface Pro 6 / i5 / 8GB Ram / Roon 1.6 build 416

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Network provided by ISP @ 150mbs all other network functions operating normally

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Core on WiFi (at 150mbs) with Uniti Atom on Ethernet

Description Of Issue
Been running in the same configuration for a couple of months no problems at enhanced signal path with no hardware issues.

Ran a firmware update on Unity Atom. Roon continued to run for a day, but at a degraded signal path (high quality vs enhanced). Then mid-play Roon could no longer locate Uniti atom on network. Did several soft & hard resets of both Atom and Roon, with finally full uninstall & reinstall of both roon core and Atom firmware. Still no connection to Atom through chromecast. The only visible connection to Atom is though AirPlay (which I never used before) and it will also not connect.

All other services operate normally with Atom eg: Tidal chromecast to Atom (Android app & Windows App), or Spotify connect (Android app & Windows app)

[dylan (Dylan Caudill)]

Hi @etienne_white,

So we can better assist you, can you provide some additional details about your networking setup like what networking hardware is in use?

Can you confirm which firmware version you installed on the Uniti Atom?

Is Roon able to locate other devices okay?

Can you try disabling the firewall on your Core machine temporarily and see if this changes anything?