Roon no longer detects media files via symlinks on macOS Sequoia 15.2 (ref#5VBS9T)

Support
1

What’s happening?

· Other

How can we help?

· I'm having trouble adding music to my library

Other options

· Other

Describe the issue

Hi team,

I had previously been using Roon on macOS Sonoma about a year ago. At the time, I was successfully using symlinks within my ~/Music/Roon/ directory, e.g. the symlink ~/Odyssey/ within my ~/Music/Roon/After 'Ours/ directory referenced ~/Music/Media/After 'Ours/Odyssey/, in which the original files are located, as this ~/Music/Media/ directory is also referenced by the Music app.

Happily returning to Roon in the last few days, and now on macOS Sequoia 15.2, I noticed that Roon is no longer detecting media files via symlinks, nor via aliases. Has there been a change in Roon's features? I note the same issue occurs on both Roon 1.8 and 2.0. I'm looking for a way to resolve this, and continue to use Roon's functionality as I had done so before, without needing to duplicate all my local media files.

Describe your network setup

N/A; issue is on local device (Mac Studio)

2

Currently, ongoing issues with MacOS Sequoia within the Local Network security settings.

More info here with some fixes -
https://community.roonlabs.com/t/roon-on-macos-15-0-sequoia-audio-zones-disappear-requiring-local-network-access-reset-restart-roon-investigating

3

Hi @underanyothersky,
Thanks for reaching out to us about this issue. @Formula is correct about macOS 15.x.x having some issues with Roon. Were you able to resolved the issue with the troubleshooting steps at the link they shared?

4

I’m curious. How is local network access related to symbolic links on an internal disk?

5

Hi @daniel, many thanks for the reply.

@Nepherte is correct. This is not a network issue. The files and Roon are both on the same computer.

This is an issue where Roon 1.8 or 2.0 is not recognizing audio files added to my ~/Music/Roon/ directory via symlinks (or aliases). This previously worked without issue for symlinks.

6

As Roon 1.8 has the same issue, this more or less proves that the behavior didn’t change because of Roon, because there are no changes in 1.8. I would guess it’s another thing caused by Sequoia’s additional lockdowns.

In addition to the new network access settings in Sequoia that @daniel mentioned, there are also disk access settings. You may want to check those:

  1. There is macOS System Settings → Privacy & Security → Files & Folders → Roon. Though only standard folders are an option and I don’t think this can make a difference.
  2. Does it make a difference if, for testing, you give Roon full access via macOS System Settings → Privacy & Security → Full Disk Access?
  3. And since your files are in the built-in music folder of macOS, does adding Roon to macOS System Settings → Privacy & Security → Media & Apple Music change anything?
7

Hi @Suedkiez, this is what resolved the issue! Thanks so much for your guidance.
I tested this on Roon 1.8 first, and then confirm it also resolves the issue for Roon 2.0.

1 Like
8

The cornucopia of Sequoia restrictions is interesting, for sure. Thanks for trying and confirming :slight_smile:

9

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