Roon not identifying new albums added

Support
1

Roon Core Machine

Dell XPS 8940, i9, 64GB RAM, Windows 10 Home
Roon 1.8, build 882, 64 bit

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

290,000

Description of Issue

When adding a new album to Roon, either via Qobuz or local tracks, the “Adding music to library” circle spins endlessly.

Roon seems to be unable to identify any of the new tracks; generally one or two tracks in the new album show as “Unavailable.” Manually identifying the album while the circle spins does not fix the issue. The problem resolves itself if I restart the Core.

The issue repeats every time.

Thanks for any help.

2

This is happening to me as well. I cannot add the James Horner score for Star Trek II from Qobuz, the wheel just spins and spins (882 on ROCK)

On rebooting the NUC, album appeared.

3

The same symptoms here if I manually change file tags (like recording year) with an external tag editor on albums that are already in the Roon library

4

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