I have recently installed roon and roon server and when launching roon I get the splash screen and then the program closes. I have tried running as administrator with no luck. Controlling roon through the remote ipad app with the server running works fine but no luck using only the roon app on the windows 10 pc with the roon server app on it.
Windows is up to date as of 3/9/19
Which roon app did you install on W10?
Roon v1.6 64bit
Once again, I feel compelled to mention that, except for a very specific reason which probably isn’t the case here, one doesn’t need both Roon and Server on the same machine.
Could this be the causes of your confusion?
I meant which packages. I suspect you have too many installs.
I installed roon server after installing roon and was unsuccessful
Log below with links removed
09 15:56:08 Info: Starting Roon v1.6 (build 401) stable on windows
03/09 15:56:08 Debug: looking for *_old files in: C:\Users\bscoc\AppData\Local\Roon\Application
03/09 15:56:08 Debug: looking for old numerical version dirs in: C:\Users\bscoc\AppData\Local\Roon\Application
03/09 15:56:08 Trace: Checking if we are already running
03/09 15:56:08 Trace: Nope, we are the only one running
03/09 15:56:08 Info: Is 64 bit? True
03/09 15:56:08 Trace: [broo/imagecache] loaded 0 cache entries from C:\Users\bscoc\AppData\Local\Roon\Cache\brooimages_1\index.db, current: 512mb / 0mb
03/09 15:56:08 Info: Loading broo project: ui.broox
03/09 15:56:08 Trace: [realtime] fetching time from NTP server
03/09 15:56:08 Debug: OpenGL Version: 4.5.0 - Build 23.20.16.4973
OpenGL Vendor: Intel
OpenGL ShaderLangerVersion: 4.50 - Build 23.20.16.4973
OpenGL Extensions: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control
03/09 15:56:08 Trace: [realtime] Got time from NTP: 3/9/2019 9:56:06 PM (3761157366945ms)
03/09 15:56:08 Trace: [realtime] Updated clock skew to -00:00:01.6678455 (-1667.8455ms)
03/09 15:56:08 Debug: Maximum OpenGl texture size is 16384
03/09 15:56:08 Trace: [brooengine] Loaded atlas list. 0ms
03/09 15:56:08 Trace: [brooengine] Window is running in scale 1
03/09 15:56:08 Trace: [brooengine] Using atlas scale 1
03/09 15:56:08 Info: [broker] starting 28614e02-158b-4753-a7af-21a60af344f2
03/09 15:56:08 Trace: [brooengine] Loaded atlas texture ui_atlas@1x-1.png. 78ms
03/09 15:56:08 Trace: [brooengine] Loaded atlas texture ui_atlas@1x-2.png. 36ms
03/09 15:56:08 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at C:\
03/09 15:56:08 Trace: [brooengine] Loaded atlas texture ui_atlas@1x-3.png. 37ms
03/09 15:56:08 Trace: [brooengine] Loaded atlas. 157ms
03/09 15:56:08 Debug: render area size initial value: 284x261
03/09 15:56:08 Info: Loaded broo project: ui.broox, atlas: ui
03/09 15:56:08 Info: [broker/locations] adding storage location: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb
03/09 15:56:09 Info: [broker/locations] media availability: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb is online
03/09 15:56:09 Info: [broker/locations] adding storage location: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8
03/09 15:56:09 Info: [broker/locations] media availability: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8 is online
03/09 15:56:09 Info: [broker/locations] adding storage location: Offline:Name=Offline:Id=f1e4b43f-f643-47ba-b875-fd93b32a6006
03/09 15:56:09 Info: [broker/locations] adding storage location: DefaultMusicFolder:Name=Music Folder:Id=29bdcae6-b5fd-d666-27bf-a1f6afceabac
03/09 15:56:09 Trace: [brokerserver] Enabling broker server
03/09 15:56:09 Info: [broker/distributed] HTTP server listening on port 9102
03/09 15:56:09 Trace: [broker/backups] initializing
03/09 15:56:09 Trace: [broker/accounts] file not found
03/09 15:56:09 Trace: [broker/accounts] Data updated. AccountStatus=NoAccountConfigured MachineStatus=NeedsAccount UserId=<none>
03/09 15:56:09 Info: [libraryapi] loaded first run time 3/9/2019 9:40:37 PM
03/09 15:56:09 Trace: [devicedb] initializing
03/09 15:56:09 Trace: [devicedb] refreshing, etag=W/"e644b-16959665502"
03/09 15:56:09 Trace: [devicedb] builtin device db found at C:\Users\bscoc\AppData\Local\Roon\Application\100600401\devicedb-prod.zip
03/09 15:56:09 Trace: [devicedb] cached device db found at C:\Users\bscoc\AppData\Local\Roon\Cache\devicedb-prod.zip
03/09 15:56:09 Trace: [devicedb] loading device db at C:\Users\bscoc\AppData\Local\Roon\Cache\devicedb-prod.zip
03/09 15:56:09 Info: [stats] 5211mb Virtual, 232mb Physical, 17mb Managed, 941 Handles, 40 Threads
03/09 15:56:09 Debug: render area size changed value: 1024x768
03/09 15:56:09 Trace: [devicedb] loaded 61 vendors, 285 products from devicedb with timestamp 3/7/2019 6:24:30 PM
03/09 15:56:09 Info: [raatserver] [runner] Start or Connect...
03/09 15:56:09 Debug: [easyhttp] GET to returned after 492 ms, status code: 304
03/09 15:56:09 Trace: [devicedb] Not Modified. Nothing to do
03/09 15:56:09 Info: ConnectOrStartAndWaitForExit RAATServer
03/09 15:56:09 Info: [raatserver] [runner] Status: Connected
03/09 15:56:09 Trace: [broker/services] refreshing metadata URL bits
03/09 15:56:09 Info: [broker/dropbox] no account configured
03/09 15:56:09 Debug: initialize backend in 1246ms
03/09 15:56:09 Info: [remoting] loaded protocol hash 119bdb7dc8c0fa93150d0b98e2ca4db9151f9f21 from C:\Users\bscoc\AppData\Local\Roon\Application\100600401\Roon.Broker.Api.Remote.dll
03/09 15:56:09 Trace: [distributedbroker] Enabling remote broker tracking
03/09 15:56:09 Trace: [httpcache] loaded 0 cache entries from C:\Users\bscoc\AppData\Local\Roon\Cache\httpcache_2.db, current: 0mb / 128mb
03/09 15:56:09 Info: [music] first pass through media thread is done
03/09 15:56:09 Info: [transport] initializing
03/09 15:56:09 Info: [roonapi] initializing
03/09 15:56:10 Trace: [geoip] GET
03/09 15:56:10 Info: [roonapi] listening on port 9150
03/09 15:56:10 Info: [loadstatus] IsLibraryLoading True => False
03/09 15:56:10 Info: [loadstatus] IsTransportLoading True => False
03/09 15:56:10 Info: [loadstatus] IsStartup True => False
03/09 15:56:10 Info: [brokerclient] connecting to DESKTOP-KL8LOE8 (ddaf3bca-07ba-4137-8caa-606a7a6fa2f4) @ 10.0.0.48:9101 (attempt 1/6)
03/09 15:56:10 Info: [distributedbroker] FOUND BROKER DESKTOP-KL8LOE8 (ddaf3bca-07ba-4137-8caa-606a7a6fa2f4)
03/09 15:56:10 Debug: {X=-1920,Y=269,Width=1920,Height=1080}
03/09 15:56:10 Debug: {X=0,Y=0,Width=1920,Height=1080}
03/09 15:56:10 Trace: [geoip] GOT {"country":"US","state":"IL","city":"Chicago","postalcode":"60618","latitude":41.946,"longitude":-87.7033,"ipaddress":"73.176.167.82","status":"Success"}
03/09 15:56:10 Debug: [brokerclient] auth with DESKTOP-KL8LOE8 (ddaf3bca-07ba-4137-8caa-606a7a6fa2f4): Attempting to authenticate with no PIN
03/09 15:56:10 Trace: SENT REQUEST DistributedBroker.ConnectRequest={ ClientBrokerId=28614e02-158b-4753-a7af-21a60af344f2 ClientBrokerName='DESKTOP-KL8LOE8' ProtocolVersion='25' ProtocolHash='119bdb7dc8c0fa93150d0b98e2ca4db9151f9f21' }
03/09 15:56:10 Trace: GOT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=ddaf3bca-07ba-4137-8caa-606a7a6fa2f4 BrokerName='DESKTOP-KL8LOE8' }
03/09 15:56:10 Trace: [brokerclient] connected to DESKTOP-KL8LOE8 (ddaf3bca-07ba-4137-8caa-606a7a6fa2f4)
03/09 15:56:10 Trace: GOT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100600401 DisplayValue='1.6 (build 401) stable' Branch='stable' } }
03/09 15:56:10 Trace: [roonbridge] [sood] Refreshing device list
03/09 15:56:11 Debug: app_init completed
03/09 15:56:11 Debug: trigger: appinitwasnotrun
03/09 15:56:11 Debug: trigger: do nothingIf you are installing on one physical device, a single PC, you installed roon. Not roon and roon server.
Hi @Brian_Scocchera,
Thanks for contacting us regarding this issue. Let me clarify one thing first – You can run both Roon and RoonServer on the same machine, I have been doing so for a while now with no reported issues. I usually have RoonServer running and then use Roon “as a Remote” to control the RoonServer instance on the same machine.
It would only cause issues if the machine were underpowered and either Roon or RoonServer takes up too many resources and prevents the other one working properly, but I suspect this is not the case here. As for the main issue, I am thinking this could be due to your OpenGL or something similar, let’s try something here:
I suspect you might have an Intel HD4000 card which has some known OpenGL issues with Roon, installing 32-bit version of Roon helps, but does not always resolve this issue. I would also update your Intel drivers to the newest version, you should check both the manufacturer website and Intel, as I have sometimes seen one have more updated versions than the other. Please let me know if that helps!
Thanks,
Noris
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