Roon not playing Qobuz at Hi-res again? Is 1.7 the culprit?

Core Machine (Operating system/System info/Roon build number)

Lenovo i5-4460, Windows 10, Roon 1.7

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wired Ethernet, 1GB

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Monoprice Monolith THX balanced DAC

This was a problem earlier this year when Roon streamed Qobuz 24bit, 96KHz files at 16/44. Here is an album noted (Shostakovich Sym No. 1 conducted by Gustavo Gimeno) and later said to be streaming properly:

I have a Studio subscription to Qobuz and I have played this album and many others on Qobuz’s app and they play as stated 24/96. When I run them through Roon the signal path shows 16/44 as follows:

I know that they played correctly before I upgraded to Roon 1.7, so what can be done? Thanks! - Jack W.

TEXT GOES HERE

Try logging out of Qobuz and logging back in again.

Ok, I logged out of Qobuz and Roon and logged back in with no change. All Qobuz is 16/44. Interestingly, on my remote Denon, from Roon I get 16/44 but it is labeled by Roon as “high quality”, which is reserved only for tracks above 16/44. Thanks for the suggestion. - jw

Hi Jack,

Can you go to Roon Settings > Services and Edit Qobuz. What does the drop down Streaming Quality show?

Cheers, Greg

Hello @JACK_WILLIAMS,

Are you using the AirPlay input on the Denon? AirPlay will always show the “High Quality” signal path state, as we cannot guarantee a bit-perfect stream with AirPlay devices.

-John

No, John, I am not using Airplay - I have no Apple devices and I disabled the Airplay on the Denon. The Denon remote node is hitting the core via cabled ethernet. Thanks - jw

Greg, good call - the services allow only 16/44 along with mp3. There is no higher-res choice. So I logged out of the Qobuz service (this is probably what Henry meant when I thought he meant the Qobuz app itself) and logged back in and the hi-res streams are now playing at hi-res! Thanks a bunch, guys! - Jack W.

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