All my itunes files showed up in Roon except one. I have rescanned,manually dragged the album to my storage, changed the folder name but still no go. The album still is not displayed. If I do a search for it it takes me to the files from Tidal. It is an Apple purchase and no different from the hundreds of others in my itunes folder yet I cannot get it to be recognized.
Hey @Frank_Lupo — Thanks for reaching out!
There are several reasons why an album might not appear in Roon. We have some great documentation about Skipped Files and why some files might not appear in Roon. I definitely recommend checking those articles out, it will likely point you on the right path.
In general, a great first place to look is Settings > Library > Skipped Files. If the track is here there should be a reason listed for it’s inability to be imported.
Beyond this, some more information is needed to properly identify what may have happened. If you can share a screenshot of this album in your storage location we can hopefully learn more about what may be causing the import to fail.
Thanks!
Dylan
Closed due to inactivity. If you are still seeing this issue, please open a new support thread.