Is Roon Server running?
· Yes, Roon Server is turned on and running.
What do you see on your screen?
· "Waiting for your Roon Server"
What happens if you press the "Select a different Roon Server" button?
· I don't see Roon Server.
Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Prebuilt Branded Roon Server* (SonicTransporter, Innous, Merging...)
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
I had a Topping DAC That became defective. I purchased a new deck and plugged it in directly to my UltraRendu. The new DAC is physically similar to the old DAC With the same inputs and outputs. Now Roon doesn’t recognize Anything. I cannot connect with the Roon server. Your tech questions presuppose that I’ve got disconnected directly to a Windows or Mac computer. I don’t I would appreciate some help.
Describe your network setup
Sonic transporter to ultimate Rendu.