Roon not showing any local audio output devices

[Jinha_Hwang]

Core Machine (Operating system/System info/Roon build number)

Windows 10 / Roon ver 1.7 (build 710) stable 64 bit

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Verizon Fios / Ethernet connection

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

LS50W USB / Schiit Hel / Sony TA-ZH1ES

Description Of Issue

Roon does not recognize any of my local Audio output devices and only shows network devices.
When I wait and click on the refresh button, the refresh icon shows and just says it’s refreshing forever.

[Rugby (aka Daniel or Big Dan)]

Try turning off your firewall as a test. If the devices appear, then, you will have to add Roon,RoonServer, and/or RaatServer to the firewall exceptions.

[dylan (Dylan Caudill)]

Hi @Jinha_Hwang,

As Daniel suggested above, this definitely sounds like a firewall issue. Can you try disabling it and confirm whether or not that results in any change? After that placing the exceptions for Roon/RoonServer and RAATServer should do the trick.

If you are still seeing issues after this just let us know!

[Jinha_Hwang]

All these programs are already in the exceptions for my firewall.
I’ve tried turning the firewall off, but I’m still experiencing the same problem.

Note: I’m using Bitdefender as my antivirus program which controls my firewall and I set the exception on both Bitdefender and the Windows firewall.