Hello everyone.
This is my first message and this is the discussion most similar to my problem I found. If I made a mistake to post here, I apologise but I think it can be useful here.
I don’t think I have the same problem as stefano but the effect is identical and arose practically at the same time: I try to launch the program but nothing happens.
I’ve been opening a ticket for many days but I haven’t received support from support yet.
It all started after the last update of windows 10 and I think it all depends on that: I compromised the boot of the operating system with the words “inaccesible boot device” .
Through a restore point I managed to reactivate the boot and now the PC works. I disabled automatic updates because after the first crash, immediately after the update, it repeated the lock.
Now, however, the operating system does not detect audio devices, despite the fact that everyone appears correctly in the management of the maintenance menu devices and the drivers are all updated. Despite all this, I can send the digital stream to the dac with usb cable, reading the files with jriver.
But Roon doesn’t start, it doesn’t even tell me mistakes, it just doesn’t open.
Reports like this continue to accumulate in the Logs folder:
04/21 22:32:06 Info: Starting Roon v1.8 (build 931) stable on windows
04/21 22:32:06 Trace: [roondns] loaded 19 last-known-good entries
04/21 22:32:06 Info: [URI] Checking that FriendlyAppName == Roon
04/21 22:32:06 Info: Registering for URI scheme: Roon, roon
04/21 22:32:06 Info: URI scheme executable path remains "C:\Users\MuzAudio\AppData\Local\Roon\Application\Roon.exe" "%1"
04/21 22:32:06 Trace: Checking if we are already running
04/21 22:32:06 Trace: Nope, we are the only one running
04/21 22:32:06 Info: Is 64 bit? True
04/21 22:32:06 Debug: PathForResource, filename: winversion.exe
04/21 22:32:06 Debug: PathForResource, candidate: C:\Users\MuzAudio\AppData\Local\Roon\Application\winversion.exe
04/21 22:32:06 Debug: PathForResource, candidate: C:\Users\MuzAudio\AppData\Local\Roon\Application\100800918\winversion.exe
04/21 22:32:06 Trace: [realtime] fetching time from NTP server
04/21 22:32:06 Trace: [broo/imagecache] loaded 9644 cache entries from C:\Users\MuzAudio\AppData\Local\Roon\Cache\brooimages_1\index.db, current: 512mb / 572mb
04/21 22:32:06 Trace: [orbit] init seq=5997, pending=77, spcount=7, uidcount=2
04/21 22:32:06 Trace: [realtime] Got time from NTP: 21/04/2022 20:32:06 (3859561926795ms)
04/21 22:32:06 Trace: [realtime] Updated clock skew to 00:00:00.5857415 (585,7415ms)
04/21 22:32:06 Info:
Local Time: 04/21/2022 22:32:06 +02:00
Device Serial Number: EB1DB3A1-5585-491A-874C-5CAA59818D5F
Roon Version: 1.8 (build 931) stable
OS Version: Windows 10
Application Domain: Roon.exe
Assembly Codebase: file:///C:/Users/MuzAudio/AppData/Local/Roon/Application/Roon.exe
Assembly Full Name: Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
CPU0 Description: AMD64 Family 25 Model 80 Stepping 0 3201 MHz (64-bit)
CPU0 Num Cores: Physical: 8 Logical: 16
GPU0 Description: AMD Radeon(TM) Graphics 512 MB
GPU0 Video Mode: 1366 x 768 x 4294967296 colori
GPU0 Driver Version: 30.0.13014.8
SCREEN0 Name: \\.\DISPLAY1 (primary)SCREEN0 Bounds: 0,0 1366x768
Exception Source: Roon.Client.Models
Exception Type: System.Exception
Exception Target Site: ApplicationCommon.PickLanguageBrooX
Exception Message: failed to find broox file
Exception Data: none
--[ Stack Trace ]------------
Sooloos.Client.ApplicationCommon.PickLanguageBrooX(SooloosSettings setting, String& broolang)
Roon.Client.Models.DLL, IL 80, N 214
Sooloos.Application.Main(String[] argv)
Roon.exe, IL 1331, N 3225
Thanks for your help.
Regards,
Emiliano