Roon Nucleus + can't find itunes music library

Support
1

Hi,
Have new Nucleus+ - previously had iMac set up as core. Am unable to add music folder for itunes to Storeage - Add new folder instruction does not show any folders/ How do I make my itunes media files visible? (have tried copying itunes library XML file to itunes Media folder, but still nothing! Help! Nucleus is seeing all Tidal content.
Thanks

2

Dominic…the fastest way to contact roon support is this @support …I’ve done it for you.

3

Thanks, @seaharp1

5

Hello @Dominic_Myers,

Thanks for contacting support, I’d be happy to assist here. Can you please let me know where your music folder is saved in this case? Is it saved directly on the iMac or is it saved on a NAS?

You can use these instructions to add your share in Roon over the network. If you are mounting the music from your iMac, you also have to make sure that sharing is properly set up and turn on “Windows File Sharing” for that location. This thread highlights the steps.

I hope this helps but do let me know if you have any questions!

Thanks,
Noris

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