Core Machine (Operating system/System info/Roon build number)
NEW «ROON NUCLEUS» bought on March 27th 2021.
OS 1.0 (build 227)
It works correcly during about 2 weeks.
Now I can’t use it from none of my computers
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Modem and Router (ADSL / WiFi) VIDEOTRON EMG2926-Q10A, v. 1.0
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
ROON connected via USB to DAC-1 Wyred 4 Sound
Description Of Issue
ROON NUCLEUS no more recognised on my Roon software, from my PC (Win 10)
I have a ROON NUCLEUS since 2 weeks with no problem at all. I really love it.
But something happen and ROON NUCLEUS is no more recognised in ROON software on my PC running with Win 10
I have restarted and reboot router and PC
But after when I click on «Find my Roon Core» it search without result.
When I click « Help » even when I «Scan» with my IP address it does not work.
When I click on: «Configure Roon OS devices on your network», I can see a window indicating
When I click on IP address 192.168.0.115, this windows appeared:
When I click on «REINSTALL» I see this windows that seems to work non-stop without results.
There is also this windows:
When I click on «RESET», this is always «NOT READY» even if this window indicates «Success»
What can I do to solve this problem ??? I am don’t what else I could do…???
Can I reinstall the ROON NUCLEUS with a USB keyboard, a HDMI monitor and a USB drive ? I made this connexion and when I wrote « Network » . I received « 192.168.0.115
I bought it in March 2021. It stopped working after 2 weeks. So I was thinking of swapping it out for a new one because if the firmware is causing the problem, I think it needs to be checked at the factory. Maybe there is something wrong with the hardware and not only the OS.