Roon Nucleus not reading Qobuz files (Belgium location)

[William_VLAEMINCK (William)]

Roon Core Machine

Roon Nucleus.

Networking Gear & Setup Details

Connected Audio Devices

Streamer Meitner MA 3 DAC

Number of Tracks in Library

Description of Issue

Streaming through Qobuz impossible this morning in Belgium Brussels but streaming through TIDAL is working. So I have not a connection problem and I am connected to both services.

Is there a connection problem between Roon and Qobuz?

[Jan_Goormans]

William,
this is a problem that is several weeks old, but in the beginning only on Sunday’s
(the last 3 Sunday’s)
this is the first monday
the Qobuz app is working fine
Roon support should be working on this
Jan

[William_VLAEMINCK (William)]

Hello Jan,

Thanks for your answer about my issue.

So the connection problem between a Roon Nucleus and Qobuz is a known issue by Roon, I hope they are working hard on it, strangely this issue never happens with Tidal.

William