Hi,
@support
Posting this as maybe a new WINX issue that hasn’t hit too many others yet?
As a new Roon trialer, (1.5 build 323 stable)was ok for about a week, but appears there is a new issue now I have upgraded WINX to 10.0.17134 . Roon starts, but crashes within about 20 seconds . Maybe Soolos related?
error in the Application WINX - logs says:
18/05/2018 8:30 PM Application Error Faulting application name: Roon.exe, version: 1.0.0.0, time stamp: 0x5af3b543
Faulting module name: roonmedia.DLL, version: 0.0.0.0, time stamp: 0x5af3b4a1
Exception code: 0xc0000005
Fault offset: 0x00000000002426d7
Faulting process id: 0x20cc
Faulting application start time: 0x01d3eee713bb1a42
Faulting application path: C:\Users\REALNAMEHERE\AppData\Local\Roon\Application\Roon.exe
Faulting module path: C:\Users\REALNAMEHERE\AppData\Local\Roon\Application\100500323\roonmedia.DLL
Report Id: 4c2b7ddb-200c-4285-83d5-cb77f42b1835
Faulting package full name: 
Faulting package-relative application ID:
AND
.NET runtime error is:
Application: Roon.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at Sooloos.Media.Native.soom_analyze(IntPtr, Boolean, Int32, CheckCancelDelegate, IntPtr, Int32 ByRef, Int32 ByRef, Int32 ByRef, Boolean ByRef, Double ByRef, Double ByRef, Double[], Double[], Int32 ByRef, Byte[], Int32 ByRef) at Sooloos.Media.AudioExtractionService.Analyze(System.String, Boolean, System.Func`1<Boolean>, Int32 ByRef, Int32 ByRef, Int32 ByRef, Boolean ByRef, Double ByRef, Double ByRef, Double[] ByRef, Double[] ByRef, Byte[] ByRef, Int32 ByRef) at Sooloos.Broker.Music.LibraryAnalysis+<>c__DisplayClass33_0.<_Analyze>b__0(System.Object) at ThreadUtil._WorkerThread() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()
tried several times, rebooted, no change…
Basic details of my system:
Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name REALNAMEHERESBIGASTOSH
System Manufacturer TOSHIBA
System Model Satellite P70-A
System Type x64-based PC
System SKU PSPLPA
Processor Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.50, 18/04/2014
SMBIOS Version 2.7
Embedded Controller Version 1.30
BIOS Mode UEFI
BaseBoard Manufacturer Type2 - Board Vendor Name1
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale New Zealand
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name REALNAMEHEREsBigAsTosh\REALNAMEHERE
Time Zone New Zealand Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.5 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 26.8 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
thanks