Roon on QNAP app store unavailable / not working

[woodear]

Roon Core Machine

QNAP TS-264, QTS 5.1.0.2348

Networking Gear & Setup Details

of no interest

Connected Audio Devices

Number of Tracks in Library

since it’s not working: none

Description of Issue

On my above mentioned QNAP NAS roon is not shown in the QNAP app center. Using the website based app center roon is only listet until QTS 5.0.1, installing this package called 2021-10-03 seems to work, but when trying to open roon just a blank white windows appears. Using the latest qpkg from roononnas.org called 22-11-29 leeds to the same result.

Be aware, it’s impossible to access the roon server log files, since it’s only accessable by the configuration panel, which does not load.

[John_Aiello (Lifetime Subscription since 2016)]

If your QNAP is not up to the spec required to run Roon, the App Store will not display the Roon app.

[woodear]

If you‘d checked the requirements before posting: it does. If you‘d have read my post carefully you might have noticed, that until qts 5.1.0 Roon is officially offered, so your comment generally correct, but specifically useless.

To me it looks like the app needs an update to be able to run on 5.1.0, for whatever reason.

[Suedkiez (Just a fellow user like you)]

There seems to be something with 2348 maybe:

The current roon server version is not compatible with qnap 5.0.x firmware version

Thank you, This is an important remark. The version still being forced by QNAP (they were not so generous as Roon group) is 5.1.0.2348 Public Beta - this was also what was in my hardware . Due to the advise by Roon I decided to DOWNGRADE to 5.1.0.2346 (the version that you mention here) they did not propose to let me do it. Indeed this version is completely compatible with Roon. Of course I returned back to previous version. But all my previously done adjustments were gone. I am happy playing R…

[woodear]

Thank you Suedkiez, I did not find this thread during my research. I‘ll continue there!