I had the computer commected via USB for about 6 hours yesterday without a problem. Today I used my phone to directly play to the KEFs via the KEF Stream app. Went for 4 hours without a snag. The problem when running Roon is that it is not predictable. The other day it went about an hour and a half without a problem. Then it stopped several times in the space of 15 minutes.
I wanted to wait a little to respond. The day I reset the speakers, it went for about 8 hours without a problem. Unfortunately, the behavior started up again. There is no particular time. It can happen when using by Roon library or it can happen with Qobuz. Again, the message is that “Roon has lost control of the audio device.” Can I enable diagnostics if this starts up again?
Roon lost control of Audio Device. I have rebooted everything and it still stops playing about every 30 seconds. I haven’t had this problem in a while - but this is ridiculous. Tonight 8:26 to 8:27 happened several times trying to listen to Quobuz Groven Symphony No.1. I do not have this problem when listening to headphones, only with the KEF LS50 wireless. Please let me know how to run a trace to solve this problem.
Thanks for the new timestamp. I have activated diagnostics mode for your account and what this action does it automatically upload a log-set to our servers. I’m looking over the log and this is what I’m seeing:
Starting with 2:I have never had a problem with USB. I have the USB going into my PS Audio DAC and that goes into my Heed headphone amp. I have never had a problem with headphones. I assume that the USB connection would work that way with the KEFs.
The core is an HP desktop which is connected to my router. The KEFs connect with Wi-Fi. I have the router set to channel 48 which KEF says works. Wi-Fi Analyzer app does not see a problem with this. Do you want me to try using ethernet cable from the router to the speaker?
Keep in mind this problem happened once or twice since march and quickly stopped. Last night was crazy.