Roon playback unable to find server (ref#A552OE)

Affected Product

Roon

Roon Issue Category

Playback

Description of Issue

All of the sudden playback stopped (after months in this setup) and now it can not find the server and is constant waiting for server mode. Please advise. Ty

Roon Server Platform

Windows

Roon Server Specifications

Lenovo ThinkBook Intel Core i5. Roon is the only thing I use it for and it’s less than a year old.

Connected Audio Devices

Wiim mini pro and Razpi

Home Network Details

Wifi mesh system with plenty of bandwidth. Again it was working fine until a couple of days ago. Rest of house and in fact Tidal are all working fine.

Screenshot

A few questions:

  1. Can you confirm RoonServer.exe is running on your Lenovo? Roon updated its approach to the application and has separated Roon Server (RoonServer.exe) from the Roon user interface (Roon.exe) starting with Build 1353.

  2. Do you have firewall exceptions on the Lenovo you are using for Roon Server to allow roon.exe, raatserver.exe, and roonappliance.exe? Also, is this Lenovo’s Windows Network setting set to “Private”? Microsoft’s recent updates sometimes causes this to be set to “Public”, but Roon requires it to be on Private.

Bonjour
J’ai le même problème sur Mac. Il ne trouve pas le serveur. Comment faire ?

I turned off the firewalls. As far as confirming if RoonServer.exe is running, how do I do that? For context has be operating in it’s current configuration for months, it stopped mid playback in the middle of a song. Now this is where I am at. TY!

Look at the right hand side of the Taskbar. Programs that are running in the background are shown there (you may have to click on the ^ symbol to show the complete list):

image

If Roon Server is not running, then look for the Roon Server shortcut on your Desktop and double-click it.

image

Oui, ce n’est pas bon… Désolé, ça vous arrive aussi mais ça fait plaisir de savoir que je ne suis pas seul :slight_smile:

Thank you Geoff! I will try this when I get home from work. I am a little confused though. I double click on the shortcut every time I use Roon? I do not ever remember seeing the “RoonServer” icon. Only the Roon icon?

TY

Please read the Release Notes - this explains how to set up Roon Server so that it will automatically start when you login to Windows / MacOS…

1 Like

Thank you, but how do I double click on a icon that I do not have?

Excuse the hand held on the slow walk here. Just new to me.

TY

Right, so if you don’t have the Roon Server icon, then it’s likely that the update process has not worked successfully in your case.

I suggest that you go to Roon Labs website and download Roon again and reinstall it. This should set up things correctly for you.

Roon - Downloads

Will do. TY again!