Roon prevents Surface Book tablet/keyboard detachment

[Josh_H (Josh)]

This isn’t a big deal, and I don’t need a solution, but I thought I’d report it anyway since it seems so unusual.

Core Machine (Operating system/System info/Roon build number)

Surface Book 2 Windows 10 Roon 1.7

Description Of Issue

When Roon is running it does not let me detach the tablet from the keyboard base, prompts with an error that Roon needs to be closed in order to detach.

[dylan (Dylan Caudill)]

Hi @Josh_H — I appreciate you reaching out to let us know!

I’d like to get some information over to the team about this so they can take a look. Can you reproduce this once more and make a note of the time you see the error? I can then enable diagnostics so the team can take a closer look.

Thanks!

[Josh_H (Josh)]

Thanks Dylan,

I’ve just opened and closed Roon now.

Every time I open Roon the detach icon changes, and I’ll get the error if I try to detach (either using the dedicated key, or clicking the icon) when I close Roon it reverts and I’m able to detach again.

Error image for reference;

[dylan (Dylan Caudill)]

Thanks, @Josh_H — I’ve enabled diagnostics and will pass this over to the team for review.