Roon pricing page keeps crashing

Core Machine (Operating system/System info/Roon build number)

Multicom PC, Windows 10, I7 Haswell, 12GB RAM, 128GB SSD + 1TB HDD

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Asus RT-AC3200

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Bluesound Node2, ble canto DAC 1.7

Description Of Issue

I have created an account and want to set up a Roon core on my PC. Everytime I try to access the “pricing” page the browser gets stuck in a loop. I want to buy a membership, but cant because of this. Every once in a while the page loads as it should. But then theres always something else that keeps me from ordering. I have installed the app in Windows 10 and Im able to log in. But I cant activate my membership.

@Kenneth_Engebretsen welcome aboard buddy, I have tagged support in for you.


Hi @Kenneth_Engebretsen — Thanks for reaching out!

Things seem to be working okay for me on the Pricing page. Can you confirm what browser you’re using? If you use a different browser do things work properly for you?

Im using MS Edge. It was fixed when switching to Mozilla

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