my core is on my imac 27" mid 2020 that I just got and over the last few days roon is quitting after my mac screen goes to sleep. I am using Catalina 10.15.6 on my mac and this keeps happening! When I wake the screen up on my mac I get a notice that roon has quit unexpectedly. Please help.

Sounds like the Imac is going to sleep along with the screen. Roon can’t run while the machine is hibernating. Try disabling the sleep mode while listening to Roon.

my mac settings are set to prevent the mac from going to sleep but when I put the screen to sleep roon is still quitting! I do not know when this happens as when I leave my computer I always leave chrome window open and roon open but minmized. When I come back to the machine later and wake up my scr…

This works for me on both a Mac Mini and iMac running the core: Under the Security & Privacy Settings in your Settings, click on the advanced box and deselect the “Logout After XXXMinutes…” Box. Your Power Saver options should be set to Never Sleep. Your Mini will now not go to sleep. It will re…

My logout after xxxminutes box was already unchecked and in power saver it was checked to never sleep except the screen is allowed to sleep. However, the power nap box was checked so I deselected that and will see if that makes a difference. Thanks.

Hi @Larry_Witt , Do let us know how Roon works with the power nap settings disabled. If the crash still occurs after making this change, are there any Apple crash logs generated you can send us?

That has no effect. I talked to apple and they say I have all the settings right to put the screen to sleep but not the hard drive. I also have chrome open at the same time and it does not crash like roon. I went into console to get the crash reports on roon and I have attached them below. I did not…

Had similar problem on Windows. Pretty sure it was related to “connected standby”, aka “modern standby”. Don’t know what Mac calls it. Power nap?

Thanks for the screenshots @Larry_Witt , I’ve forwarded them to our team for closer review!

Hi @Larry_Witt , I spoke to our technical team regarding your report and we have an active investigation into this issue since there have been a few similar reports to yours when exiting sleep mode. We are looking into these reports with the help of our QA team and I have added your thread to the ti…

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Roon quitting when my imac screen goes to sleep

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