Roon radio is totally broken

Support
1

Core Machine (Operating system/System info/Roon build number)

Mac mini 2018 MacOS 10.14.6 Roon 1.7 (build 710)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet 1 Gb/s

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Teac AI-503

Description Of Issue

Hello there
Roon Radio is not working anymore: I have the Roon logo showing up for 30 seconds and then a message appears: unexpected error: radio limited to library.

I restarted Roon and logged out from TIDAL. I logged in again but I’m still facing the issue. It seems to have appeared after I updated to the latest version last night.

Can someone from @Support help, please?

2

Hi @Gigatoaster,

Can you try again? It looks like there was a brief server issue but our team resolved it and things appear to be good on our end. Let me know if you’re seeing otherwise!

4

Yes, I confirm it is working again now. Thanks for the prompt answer.

1 Like
5

Thanks for confirming you’re back up and running, @Gigatoaster. Apologies for the disruption!

6

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