Core Machine (Operating system/System info/Roon build number)
Windows 10 Audio Pc
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
USB connection Adl Esprit Dac
Description Of Issue
When turn on Roon Radio playing usic 3 sec then message: Nothing Similar to Play. I’m using tidal as stream source with no personal library, Tidal is working fine but not with the radio feature.
I try many artist, Beatles, Miles Davis.
Please fix it…
Hello @Groza_Gabor and welcome to the community.
I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs, as well as the artist you’re starting Roon Radio with. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.
Thanks for the help!
I starting Roon Radio Beatles Abbey Road Suoer Deluxe Edition) Time: 20.45 Hungary, Budapest
Thanks, @Groza_Gabor! Now that I have the timestamps, diagnostics have been enabled on your account. The next time your Core is active a diagnostics report will automatically be generated and uploaded directly to our servers.
Once that’s been received, I’ll be sure to update this thread and pass the diagnostics over to the team for further analysis.
Thank you @nuwriy
I am waiting patiently for a solution.
I’ve reviewed the results of the diagnostic with our team and it looks like you’re experiencing an issue we’re already familiar with and actively investigating currently. I will be in touch when I have more information.
We’ve made an update to our servers that we believe will help improve this. Can you give this another try and let us know if things are working for you now?
Your patience as we’ve looked into this has been greatly appreciated — Thanks!
The Roon Support Team
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