Roon refuses to restart. Can’t get any connection

[Peter_Lindqvist]

Roon Server Machine

Zenith, reclocker

Networking Gear & Setup Details

Network switch Aavik D-180

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Hi,
After an internet outage, Roon refused to connect to my Innous.
It connects to other equipment (Chromecast, iPad).

I have tried everything. It’s not the first time, earlier I had to do a factory reset and lost all my Music lists. It happened after I switched off everything a couple of times for testing different power-cords.

Please help,
Peter

[Suedkiez (Just a fellow user like you)]

@Peter_Lindqvist

Itś not the first time, earlier I had to do a factory reset and lost all my Music lists.

You should always have a backup

Backup

[Geoff_Coupe]

@Peter_Lindqvist - Please fill out your post template with details of your Roon and network setup to assist in the diagnosis of your issue. Thank you.

[benjamin]

Hi @Peter_Lindqvist,

I’m sorry to hear you’re having issues with Roon! I’m going to move this over to the Innuos section so other MK3 owners can weigh in. Before I send you off, be sure to read the pinned post.

About the Innuos category

Discussion for Innuos’ products resides in this category. Note, that while many Innuos products have the option to run as a Roon Audio Endpoint or a Roon Core, there are some caveats that you should consider: As an audio endpoint, these products are not Roon Ready or Roon Tested. We do not have any of these devices in-house and are unable to provide support for them. As a Core, these products do not meet our minimum requirements, which means that you may encounter performance problems not…

Innuos products are not supported because they don’t meet the minimum requirements to run Roon. If you’re looking for an alternative, we recommend ROCK (the DIY route) or Nucleus (turnkey).