I’m sorry to hear you’re having issues with Roon! I’m going to move this over to the Innuos section so other MK3 owners can weigh in. Before I send you off, be sure to read the pinned post.
Innuos products are not supported because they don’t meet the minimum requirements to run Roon. If you’re looking for an alternative, we recommend ROCK (the DIY route) or Nucleus (turnkey).