Roon refusing to pick up a certain album during scan [RESOLVED]

Support
1

Bit odd this one. Roon absolutely refuses to import a particular album…here’s the folder contents:

Directory of Y:\Elton John\Tumbleweed Connection [SACD FLAC 24-88]

17/03/2015 14:10 290,713,034 01 - Ballad Of A Well-Known Gun.flac
17/03/2015 14:10 185,149,198 02 - Come Down In Time.flac
17/03/2015 14:11 296,328,232 03 - Country Comfort.flac
17/03/2015 14:11 224,705,970 04 - Son Of Your Father.flac
17/03/2015 14:11 367,786,289 05 - My Father’s Gun.flac
17/03/2015 14:11 245,838,777 06 - Where To Now St. Peter.flac
17/03/2015 14:11 188,153,136 07 - Love Song.flac
17/03/2015 14:11 279,949,479 08 - Amoreena.flac
17/03/2015 14:11 218,338,369 09 - Talking Old Soldiers.flac
17/03/2015 14:11 352,955,862 10 - Burn Down The Mission.flac
17/03/2015 14:11 229,745,651 11 - Into The Old Man’s Shoes.flac
17/03/2015 14:11 507,426,121 12 - Madman Across The Water.flac
17/03/2015 10:23 123,849 folder.jpg
17/03/2015 10:23 1,539 foo_dr.txt

  •          14 File(s)  3,387,215,506 bytes*

There’s nothing unusual about the folder or contents and the tracks play just fine in other software. I’ve tried moving it away and back but no joy. Any thoughts please? Thanks.

2

Do you have a another version ripped?

Do you have some sort of Elton John Collection that it might have been sucked into by mistake?

If you search for the tracks are they showing up somewhere?

It may be worth moving it out of the watched folder, cleaning up the library and then put it back in the watched folder (if you haven’t tried this already - the cleaning being the essential bit).

SJB

3

Thanks for the tips. After much futzing I’ve realised that Roon doesn’t support multi-channel FLAC files (I forgot this version is in surround). BIt of a shame that. Guess I’ll need to convert it to stereo.

4

I do wonder at 3GB alright.
That explains it.

SJB

5

Yeah, really sad that we have to convert multichannel in order to even have it show up.

6

Indeed. Definitely one for the wish list.