Roon remote and ARC can’t find the Core anymore

[HandyOrc]

Roon Core Machine

Intel NUC 11 Pro UCFF i3-1115G4
Core OS Version 1.0 (build 258)
Roon Server Version 2.0 (build 1272)

Networking Gear & Setup Details

Netgear ORBI RBR50
Core ethernet connected with static IP
Music stored on NAS
Streaming service Qobuz

Connected Audio Devices

Number of Tracks in Library

9000 tracks

Description of Issue

Roon remotes and ARC can’t find the Core anymore. It seems the router blocks the NUC. In the Netgear router interface under Access Control, Rock is blocked. Can’t seem to undo or approve access

[Suedkiez (Just a fellow user like you)]

Welcome to the forum, fellow user here. Sounds to me like a generic networking issue.

I’d try turning off the ROCK, remotes, any switches and other networking gear, and router. Then start up again from the outside in, starting with the router. Wait after each step until all the connections are up, in particular after starting the router

[DaveN]

@HandyOrc

In the Netgear router interface under Access Control, Rock is blocked. Can’t seem to undo or approve access

This kb article from Netgear might help, possibly step 5 if you haven’t already tried it:

[benjamin]

Hey @HandyOrc,

I wanted to check in on this thread to see if you were still having connectivity issues between your core and remotes. I’ll be on standby for a status update - thanks!

[HandyOrc]

Problem solved by removing access control on router, which had by itself blocked Rock.Thanks for checking.