Roon Remote crashing at start up [Resolved - Reinstall app]

I don’t know if this is a known issue.
I just found that the Roon Remote app on my android phone keeps crashing when I try to open.
Click the app icon, Roon logo in black background shows up then disappears.

I repeated many times. Also power cycled the phone but no help.

Roon Remote : Last updated July 5, 2018
Phone: Moto G5 Plus
Android version 7.0
Android security patch level April 1, 2018

Could you help?

Hey @stac — Thanks for reaching out to us with your report!

Was the remote app working previously?

If you uninstall the application and then reinstall does the same behavior occur?


Hi Dylan,

Yes, it’s working before. But the last time I’ve seen it working was before July 5th update.
I didn’t have time to use the app between 7/5 and 7/17.
I’ll try uninstall/reinstall tonight.


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Hi Dylan,

I reinstalled the roon remote app, and it’s started to work again.
Thanks for your time.

Best regards,

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