Good evening @support
I would love some help with a problem. I am using the Roon remote on my iphone 8 (updated to latest OS) and for the past few days I am experiencing crashes. Roon keeps working (music continues), the core on my MacBook Pro is working as normal and everything is updated to the latest version.
The end points are as follows:
- Roon Bridge on Mini PC (Win 10)
- Roon Bridge on PC (Win 10)
- Roon Core on MacBook Pro (High Sierra)
- Sonos One
- Sonos Play 1
The crash seems to happen for no reason. Once it does crash I try to double tap the home button and strangely I can see the Remote app in the background. It is almost as if it is still running but once I select it I see a black screen momentarily and then I am thrown at the iphone home screen.
I have tried uninstalling the Roon remote app and then re-install. This seems to fix it for a day but it will eventually crash again.
Any help with the issue?
Many thanks