Roon Remote Doesn’t Connect with New Router

[Michael_Girardi]

Roon Core Machine

I have an AfterDark Server as the Roon Core

running Windows 11.

Networking Gear & Setup Details

AirStream2 (Asus RT AX-55) router and EtherREGEN switch

Connected Audio Devices

Google Fiber Modem to Asus Router to EtherREGEN to AfterDark Server to AfterDark Network Bridge connnected

Number of Tracks in Library

4TB ssd internal on AfterDark Server

Description of Issue

I changed to the AirStream2 (Asus) router. I ensured that the AfterDark Server is connected to the AirStream2 router through Ethernet. All of my devices connect to the AirStream2 router but my iPad sees the AfterDark Server when trying to connect but never makes the connection. I tried setting up my iPhone and pc as the remote and they don’t complete the connection.

[noris]

Hi @Michael_Girardi,

Since you are using a Windows PC, I would verify that both Roon.exe and RAATServer.exe have been added as exceptions to your Windows firewall.

You can use these instructions to add the exceptions and the executables themselves would be located in your Database Location/Application folder path.

I would also add these exceptions to any Antivirus or other Firewall blocking applications you may have and ensure that you connected to your network via a Private network, not a Public one, see this guide for more information.