Roon Core Machine
Networking Gear & Setup Details
ATT modem Gateway/ Orbi router with 2 satellites/2 Gigabit Switches connected to each other/ I5 Sonic orbiter.
Connected Audio Devices
Sonore Optical Rendu connected to Meitner MA-3 by USB 2.0
@Tom_Russell, what issue do you have?
After clicking on ROON REMOTE on my Ipad Roon ask’s me to connect to the CORE
which is ready.then it starts to find the Core. Then I receive this message.
Make sure your core is on the same subnet as the remote. Since you’ve provided the details requested in the support template, it’s not possible to diagnose exactly what’s going on. However, if the core is connected to the ATT modem, and the remote to the Orbi, each might be on a separate subnet. If possible, try connecting the core to the Orbi.
Core is connected to the orbi
Please complete the support template. Thanks.
I do not understand what you want
When I click on ROON on my IPAD it asks me to connect to the CORE which is displayed and says it is ready.It tries to find the core for about 20 seconds and then displays uhoh something is wrong.
@Tom_Russell, to receive appropriate help, it would be really helpful if you could complete the template included in your opening post, and also provided below. Please be sure to include details of your core, network, storage location of your media files, and any messages displayed by Roon. Thank you.
Roon Core Machine
<!‐-Include your operating system and machine info (Model, CPU, RAM)-‐>
<!‐-Write below this line-‐>
Networking Gear & Setup Details
<!‐-Your network gear (model of routers/switches) and if on Wi-Fi/Ethernet, are you using VPN-‐>
<!‐-Write below this line-‐>
Connected Audio Devices
<!‐-Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)-‐>
<!‐-Write below this line-‐>
Number of Tracks in Library
<!‐-Tell us how large your music library is, e.g. “30,000 tracks”-‐>
<!‐-Write below this line-‐>
Description of Issue
<!-‐Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!-‐>
<!‐-Write below this line-‐>
Including these details in your first post helps resolve your issues faster.
You may also like to take a look at the following help guide.
The issue has been solved.ROON in privacy settings was toggled off
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