Roon Remote not detecting audio devices (ref#2UT8PJ)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

no audio devices found

Describe your network setup

don't know

Hi @m.torenstra,

Thank you for your post. We’ll need just a little more information to take effective action here, but we can provide some steps in the meantime.

Diagnostics indicate that you might be using the same machine for Roon Remote and RoonServer - if that’s the case, do you see the System Output available? From your comment, no audio devices at all show up in Settings → Audio within Roon.

If that’s the case, then RAATServer likely has no connection to the local network through the machine’s network interface, possibly due to network security in the operating system or third-party software. I’d ensure that Roon has local network access in System Settings → Privacy & Security if you’re on a Mac. I would also open up Applications → Utilities → Activity Monitor, and ensure that RAATServer is running in the background.

If it’s not running, close and reopen Roon.

Please let us know if this helps. Please also respond with the make/model of any networked or USB endpoints that you’re specifically attempting to use with Roon. Thanks!