Roon Remote on M4 Mac Mini unable to connect to M2 Mac Mini Core (ref#H5WX1L)

Support
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Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· *Mesh networks*

You mentioned a mesh network in your setup. Certain common mesh networks might require slight reconfiguration to support Roon.

· Orbi

Click below for next steps with an Orbi mesh network.

· I still need help.

Describe the issue

I bought a new M4 Mac mini and wanted to use my current Mac mini M2 as just a Roon Server. I'm able to run the M2 as a headless server. But when I try to put Roon remote on my new M4 it looks to this computer for the Core. And it won't find the Core that is on the old M2. I uninstalled and reinstalled Roon without any change. I did rename the Core on the M2 and the two Macs have different names, but I think there may be a foul from using Migration Assistant and briefly the two computers having the same name? Thanks John

Describe your network setup

I have Netgear Orbi 9770 wifi7. However, the two Mac minis are both hardwired

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I believe that when you use the Migration Assistant it gives both Macs the same unique ID and this confuses Roon as it will still only “see” the original ID.
I will let @support chime in though as I am not in the Appleverse myself.

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Hello @John_Christopher1 ,

Thanks for letting us know. It is possible that the issue was caused by migration assistant. I have sent you a troubleshooting guide via private message on this forum (green “1’“ notificaion in top-right corner). Please look over the guide and let us know here if it helps sort out the issue, thanks!

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Hi @John_Christopher1,

We’re reaching back out since we haven’t yet received a response. Diagnostics indicate that at least one of the machines in your original post has recently signed into RoonServer on your account. Do you still require assistance with this issue?

Keep this mind that threads in the Support section will automatically close after several days of inactivity. We’ll watch closely for your reply. Thanks!

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This thread is now closing due to inactivity. You can re-open the conversation by submitting a new request here and we’ll promptly reach back out. Thank you!