Is Roon Server running?
· Yes, Roon Server is turned on and running.
What do you see on your screen?
· I see something else
When you try to connect, what screen do you see?
· I see something else
Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *WiFi*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *MacOS*
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
Hi, I was using my late model MacBook Air as a remote to connect to my late-2015 iMac where my Roon server lies. I've never had any difficulties doing so in the past, until recently. The Roon application on the Air see's the iMac, but just remains, "Connecting..." without ever connecting. I have no firewall up. All operating systems and Roon software is updated. I tried reinstalling the Roon application on my Air, but no luck. I have no trouble connecting to the server with my iOS devices, so I'm assuming there's some issue with my Air. Any suggestions would be appreciated.
Describe your network setup
Wireless (robust)