Roon remote on my mac is no longer working

Core Machine

Nucleus, Roon Server Software Version 1.8 (build 795) stable

Network Details

Technicolor DWA0120 Dual-Band VDSL2/ADSL2+ WiFi 5 Router
Software Version 18.3
Hardware Version VBNT-2

On WiFi

Audio Devices

Topping D90

Library Size

Internal Music Storage, 4000GB, Samsung SSD 870 , 87% of 3697 GB available.

15642 tracks

Description of Issue

Roon remote on my mac is no longer working. I searched for “Studio Jupiter Live Session” and it went to “Studio Jupiter Live Session Continous Mix”. Every time I restart Roon remote it goes to “Studio Jupiter Live Session Continous Mix” and becomes unresponsive.

macOS Big Sur 11.2.3 (20D91)

Model Name: MacBook Pro
Model Identifier: MacBookPro11,4
Processor Name: Quad-Core Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB

Hello @Maris_Orbidans,

I am so sorry we’ve missed your post for this long :pleading_face: . Please, accept my sincere apologies.

I was wondering if this is still happening? If so, could you please:

  • uninstall the Roon Software (you will not lose your data - it is stored locally on your Roon Core)
  • restart your Mac
  • reinstall Roon

Does it help?

ok, thank you