Roon Rock Core Unresponsive

[BlackJack]

I thought you wanted to look into the log files yourself?

@Christopher_Houseman

I am not sure how to let a representative know of this?

Don’t just upload files, create a support thread and wait until a support representative asks you for logs.

I'm having a problem with Roon -- how do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup. Describe The Issue When you start a thread in the #support category, make sure to include: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain button”,…