For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.
· I can't turn on Roon Server, I need help.
Describe the issue
I have Roon Rock running on a Nuc10 i7. I was playing music when roon stopped and said could connect to server, I have 2 roon end points and both say they can't connect to server. i have tried turning everything on and off but nothing works???
Describe your network setup
Fibre to the home into Asus RT86U router. Ethernet to Nuc10 i7 running Roon Rock. Roon end point connect via ethernet - Matrix x sabre3 and Rasberry Pi4s
Thanks for the details. Since both endpoints lost connection at the same time, we need to check whether the ROCK system itself is running or if the Roon Server process has stopped.
Please try the following:
Open the ROCK Web Interface
From any device on the same network, open a browser and go to: http://<IP_of_your_NUC>
If you don’t know the IP, check your ASUS router device list for the NUC.
Send a screenshot of what the Web UI shows, especially:
Operating System status
Roon Server Software status
Storage status
If you cannot access the Web UI:
Connect the NUC to a monitor or TV via HDMI
Power the NUC off, then on again
Send a photo of what appears on the screen
(This tells us whether Roon OS is booting correctly.)
Confirm whether the NUC is connected directly to the router — not through a mesh or powerline adapter.
Hi Vadim,
I’m not sure how to get the IP address of my Rock.
Listed under devices on my router is a Rock MAC address 1C:697A:AB:D6:D2
The NUC is turned on and the blue led is on but it is not showing up as an active device on my network. Maybe the NUC is broken, how do I tell?
Hi @Jezep
If you do not see the IP-address of the NUC in your router, perhaps you first have to check the network cable of your NUC, our disconnect and reconnect the network cable between your NUC and your switch/router.
If the cable and the connection seems to be good but yo still are not able to get connection to the NUC, you can power off the NUC, wait a minute, and power it up again.
Another possible solution: restart your router. Sometimes this will also resolve those kind of issues.
This is at least what I would do.
Good luck, Frank.
Hi Frank,
I’ve tried all those things several times but nothing has worked.
I’m thinking the best way might be format the hard drive and reinstall Roon Rock software. Seems an easier fix than trying to fault find these issues.
Thank for your help.
Hi Vadim,
I connected the NUC to a monitor, and it said the SSD was faulty.
I have purchased a new SSD and installed this into the NUC,
I will now go through the process of a new installation of ROCK on the NUC.
Hopefully this will fix the issue.
Thanks,
Joel.
I’m not sure if my NUC is faulty, but when I try to boot from USB after setting the boot order in the bios, I get this error message:
secure boot violation
Invalid signature detected
check secure boot policy in setup
I have checked secure boot in the bios and it is enabled.