Roon says unable to login to Tidal

[Samuel_Reed]

Roon Core Machine

MacBook Air running Safari

Networking Gear & Setup Details

Att internet

Connected Audio Devices

Burson

Number of Tracks in Library

Less than 1,000

Description of Issue

Simple issue. My Roon software says I’m not logged into Tidal. However I AM logged into the Tidal spp. accesses Quobuz fine.

[Jim_F (- This forum no longer works for me.)]

Roon - Settings - Services, log out and back into Tidal. If it takes you to the Tidal web site, just minimize this after logging in.

[Monty_Kosma]

You might also take a look at this thread - Tidal login failure thru Roon - #17 by Monty_Kosma

[Wes]

Hi @Samuel_Reed,

Can you comment as to whether or not the logging out and then back in did the trick for you?

Please let me know. I’m happy to assist.

Thanks,
Wes

[Samuel_Reed]

No. I’m going to try reinstalling Roon.

[Wes]

@Samuel_Reed,

You might also try logging out of Tidal, restarting your core, and attempting to log in again.

Please let me know how things go!

Thanks,
Wes

[ged_hickman1]

Boot it a few times.

[Wes]

Hi @Samuel_Reed,

Just checking in. Were you able to restore your access to Tidal?

Thanks,
Wes