Roon search extremely slow - how to fix it? BUILD 1353

I’m in Germany and have no slowness in search, with either streaming service, with local files, or the Roon UI generally. Neither issues with devices disappearing, remotes not connecting / loading images (2x Android, 2x iOS, 1x macOS) nor stability/memory (at least ROCK hasn’t crashed so far). It’s quite weird and I’m looking forward to learning the cause(s).

Can report something similarly. Cloud-based text search got slower immediately after the last version had been introduced but resumed being fast after some days. I noticed some features like composition list of a particular composer (which I use a lot) and other database features even got significantly faster while roon is using less RAM on the server. My only painpoint is streaming to a remote device or via bluetooth which is tending to stop from time to time while the device is disappearing from the audio list.

Reports about sluggish performance, interrupted streams and other issues here somehow reminded me about what I experienced earlier this year with my outdated server. Which in this case clearly was an issue of underperforming CPU and growing library. Don’t mean to say that this is the case with everyone, but we might want to keep in mind that newer roon versions might demand significantly more computing power or network speed pushing some systems or network environments beyond their capabilities.

Nope definitely not the case here. It will be something like the ARC issue where the users affected use or have a specific feature enabled that Roon broke functionality on. In that case it was LastFM integration causing the server to hang.

found that turning off ARC(put a 0 in the port ) and all of sudden Roon is fast as hell.

Crazy. Try it and you will see what im talking about.

Unless, of course, they were in a rush to release a “new concept” version in preparation of their merger. I am certain they internally had a clue they are getting purchased and this release was rushed, so that the marketing material can be prepared, like “newly optimised version of Roon for Windows, Mac” etc.
Sadly so many forum members were hit with problems of this release. For example, new exemptions need to be added in firewall settings, and users had no clue. Well, it is not hard to create an installation script that is part of Roon to add these exceptions to the firewall. Instead, users had to post or come to the forum to find about what was wrong. Not good, and this is something that should have been foreseen by Roon. A word of notice on their forum about this is not enough, as hardly anyone will come read the forum before they click update button.

The thing is, this never came up in early release, at least not on the forum. And apparently there are thousands of EA users.

I don’t understand how the firewall thing could happen though. Even a popup during the update would have mitigated that

It could be a last minute change in the code, that was not in the EA…
Yea the firewall thing is unforgivable.

You lot didn’t spot the issue with arc crashing Roon either. Because not all the code base or functions are adequately tested in QA or in EA or it seems Beta. Most use EA purely as a way to get features early and will only use Roon as they do and won’t use certain features that obviously don’t get looked at all.

Possible, but given the number of forum instances now that everyone has it, it’s also statistically possible that nobody experienced it

This got me excited as #$%@ … unfortunately I’m not seeing much of an improvement after making the change. Maybe others will see an improvement, just not in my particular setup.

Back to streaming via Sonos … :face_with_diagonal_mouth:

Well, everyone can donate their time as they see fit. If my server would have slowed to a crawl, or crashed by using ARC, be assured that I would have reported it. That’s not a failure to spot the issue, it just didn’t happen.

And I suppose you don’t read the EA as you don’t use it, but if you did you would know how much stuff gets reported by our lot so that you lot are spared

No I read them.

And you still think people aren’t finding and reporting issues? I mean, obviously not all of them, but what can you do, there’s no way I could test if Roon gets slow for unknown causes that I just don’t have. All that anyone can do is report things that do occur for them. But this spared production users quite a few anyway

I never said that you don’t find issues. But the arc one was a big one and so is what’s happening now for so many. So something is wrong with the whole QA of Roon from top to bottom as neither of these should have made it past the closed testing stages.

Ok, I took the „didn’t spot it“ as if it happened and was overlooked, but I guess you didn’t mean it that way

But how many people experienced the ARC issue and wrote about it on the forum, as a guess? No idea, but if 200 complained, that’s a lot of forum traffic but only about 3% of registered forum users (about 7K). So if we assume 5K EA users, not all of which must be in the forum, then 150 should have experienced it. Yet as far as I can tell it never came up in EA so maybe the percentage of affected vs overall users is a lot lower.

In any case, it’s inevitable that 5K EA users can’t uncover every issue that only affect a part of the overall 300K users. And it’s not obvious to me how Roon could test for all of that internally either.

I’m not aware of any closed testing stages by the way, apart from Roon-internal obviously. I know they existed before EA, but do they still? Anyway, they can only be smaller than EA, so have an even worse chance of hitting issues that may only affect subsets of installations

If Location info on those affected by these issues could perhaps be helpful, I gladly share mine:

Netherlands for me.

Where exactly is the switch for turning ARC off - could not find it in the menue on my ipad - thank you

I believe he set the port number manually to 0.

For other reasons I had to reorganise my 70k tracks storage so removed all the storage folders, stopped roon, moved files around as needed, restarted Roon, added new storage and after a night rebuilding all (hopefully not losing my edits) and now Roon search is fast as I used to enjoy.

Seems to me that, unless changes have been made in the cloud infrastructure, our libraries are aging faster than humans and have serious cognitive issues with time :rofl:

“Wait I am a FLAC file now? I thought i was an AAC” says one track to his neighbor. Music files suffering from amnesia. :rofl: