Hello everyone,
We have just received an update from the team at KEF regarding this issue.
They have confirmed that their engineering team is actively investigating and working on a resolution. At this stage, KEF has requested that all affected users reach out and report the issue directly to their support team.
Reporting it directly to KEF ensures that your case is logged in their system, which will allow them to track the scope of the problem and follow up with you directly the moment a firmware update or fix is ready to be released.
Thank you all for your patience and for your detailed reports while KEF works to get this sorted out!