What happens if you press the "Select a different Roon Server" button?
· I don't see Roon Server.
Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Roon Optimized Core Kit* (ROCK)
Select any of the following components that are present in your local network setup
· *Powerline Adapters*, None of the above
You mentioned powerline adapters in your network setup.
· I still can't see Roon Server even after bypassing powerline adatapter
Describe the issue
Waiting for your Roon Server on Mac mini solved by toggling Privacy & Security/Local Network/Roon Server app off/on. Latest Roon remote and server s/w v2.0 Latest macOS Sequoia 15.0. iPhone iOS 18 remote always works so I feel it is a problem confined to the Mac
Describe your network setup
Rock ethernet connected to router. Roon remote on MacOS via wi-fi or ethernet (power-line).
To clarify, do you keep this option toggled On for Roon during regular activity?
How is your RoonServer connecting to the internet? You’ve mentioned powerline adapters above - please describe your network topology and how your Mac Mini and RoonServer are wired relative to both one another and to your upstream router.
In my main listening room Rock on my NUC is directly wired to the router. The network is 100% reliable and I never have issues when using Roon. My Meridian DAC into DSP 5200 speakers using a G65 is just great. I use an iPhone for control.
MacMini is is my study up-stairs and is used for occasional listening when working. I use Ethernet over power-line adapters to connect to Roon server. The Mac connects perfectly well to the internet for other services such as email etc.
The local network toggle on the Mac for Roon server is by default always on. This is 100% reliable. Only occasionally does Roon fail to connect and I have found by toggling off then on (as described) always fixes the problem
I could disable Ethernet on the Mac and try WiFi exclusively if that helps. But Ethernet over Power-Line works for all other net services.
This is not a massive problem; more of an irritant.
I think you’re heading in the right direction here, as the best next step would be to rule out the powerline adapters by bypassing them and seeing if your issues persist.
I just toggle the local network switch and connection restored every time. Over to you @Benjamin (support team). All other apps (eg Adobe Lightroom) just work.
This isn’t something you should have to do more than once, and may point at the Mac restricting connection at some point. Did you bypass the powerline adapters per the previous response?
Can you triple-check the firewall permissions on the Mac? Here’s more info on that:
If you temporarily disable your Mac firewall, are you able to bypass the initial connection issue you face?
