Roon server cannot be found after Mac restart (ref#6QQS04)

Support
1

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· turned off my Mac and now the Roon server cannot be found

Tell us about your home network

· iMac Apple M1

2

Is your Roon server on the Mac?

3

Hello @Jeff_Jackson ,

If the RoonServer app is located on the Mac, then yes, it must be opened to function properly. If you turn off your Mac and it is the server, then it is expected not to locate the Roon Server until the Mac is started again. Hope this answers your question, but if further clarification is needed, please let us know!

4

Thats not the issue. The mac is on and the roon app says roon server searching. Thus it can’t connect. All i did was turn the computer off. I hope this isn’t an ongoing issue. I just need to know how to reconnect without losing my library. Thanks. Only option being offered seems to put my tracks at risk

5

Hey @Jeff_Jackson,

Understood! It’s very likely Roon Server isn’t actually running within your Mac.

If you head to: Finder > Applications > Right click the Roon app icon > Show Package Contents > Double click the Roon Server icon, are you able to get Roon Server up and running again?

Once Roon Server is running again, you can click the Roon icon in the upper right-hand corner of your Mac > Launch at startup. That way you won’t have to worry about launching Roon Server each time you reboot your Mac:

Let me know if this helps! :raising_hands:

6

Hello @Jeff_Jackson ,

It has been some time, so we wanted to check in with you. Do you still need assistance with this issue? Can you please let us know if you were able to find the app as per @benjamin 's instructions? Thanks!

7

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.