Roon server connection issue with "waiting for your Roon server" error message (ref#OUGCLE)

Support
1

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· Roon will not connect to my sever, I get the error message "waiting for your Roon server" I've restated Roon and the computer (server) several times. This is all I have tried.

Tell us about your home network

· I don't have a sophisticated network, and I don't know my router make or model without looking which I can't do right now

2

Hello,

Thank you for reaching out to Roon support.

Would you kindly clarify whether you have tried to click on “Select a different Roon Server“. Do you see your server active?

3

Hey @Ron_Stone,

Just checking in on this. Have you had a chance to try using “Select a different Roon Server”? If the server is active there, that detail will help us narrow down where the connection is getting stuck, so please reply with what you find and any updates on your side.

Please note, if we don’t hear back from you this thread may close automatically soon. If the thread auto-closes and you need further assistance, please submit a reopen support request via the technical support help form below and specify that the issue should be reopened. Thank you.

4

Yes! I did and that solved the problem. I was just coming in so I could report it when I saw your follow up note. Perfect timing! Thank you