Roon server disconnect every few seconds after music start to play

[Maurizio_Fabiani]

Roon Server Machine

Windows 11 pro

Networking Gear & Setup Details

Fritzbox 7590 wired

Connected Audio Devices

Roon latest release (got the update yesterday)

Number of Tracks in Library

More than 25000

Description of Issue

After starting to play i get server disconnect and few seconds after it reconnect but the music doesn’t restart automatically. It happens after installing the latest release of roon.

[Peter_Ejemyr]

I had the same issue and for me it was Tidal. My credit card had expired and my Tidal account not paid correctly,

[benjamin]

Hi @Maurizio_Fabiani,

Thanks for writing in! Could you please reproduce the issue and share the specific date, time and name of the track playing when the issue occurs?

Once you let me know this info, I’ll go ahead and enable diagnostics for your account so I can review the logging for clues.

If you’d rather do it yourself manually, please use the directions found here and send over a set of logs to our File Uploader.

Thanks!

[Maurizio_Fabiani]

Thanks for the reply, but i already solved it as it was depending from a corrupt ethernet cable… i changed it and all was online again.