Roon Server Not Connecting After Downgrade to macOS Catalina (ref#KNU22D)

@Urs_Klauser ,

Please give this experiment an attempt if your on your home network. You will need to make changes to your iPad/iPhone/ MacBook and or iMac I will include links which will explain my reason for the request along with images.

Have a backup of all devices prior to making this attempt

Step1:
Lets start by flushing the cache
[https://www.google.com/search?client=safari&rls=en&q=flush+cache+on+macos&ie=UTF-8&oe=UTF-8 ](https://www.google.com/search?client=safari&rls=en&q=flush+cache+on+macos&ie=UTF-8&oe=UTF-8 )

Step2:
Please change the Private Wi-Fi address from Fixed to the OFF position on each device.

After following the instructional images try my previous instructions from my last post “along with rebooting your home router”

macOS Step1

macOS Step2

Use private Wi-Fi addresses on Apple devices

https://support.apple.com/en-us/102509

No promises of course but I’m hoping that it gets you somewhere.

@Singleton
Once again, thank you very much for your help and especially for the clear, simple instructions. I have tried everything, but unfortunately without success …
The problem is most likely with Roon and not the network.
I am now waiting for Roon support to come up with a solution.

1 Like

Hey @Urs_Klauser,

We’re glad to hear something issues have been fixed, and are sorry new issues have risen.

If possible, can you please provide a more detailed summary of your current situation, and what specific issues you’re having?

If you’re running into new issues altogether, please navigate through our typeform for proper troubleshooting steps and to create a fresh thread (this is a common protocol and best for our teams tracking purposes):

https://account.roonlabs.com/en/contact/new-ts-request

Thank you!

hi @benjamin

At the moment everything is running quite well with Roon and I’m pretty happy with this situation.
However, there are still some small problems with the “focus function”.
I’m going to open a new thread about this.
Thank you again for your help.