Roon server Not running message

[Craig_Cook]

Hello community,

I am getting the roon server not running message while I am attempting to transfer Roon to my new computer, I have done everything that the FAQs tell me to do. Include multiple reboots, uninstall re install, managing all the error messages. A very un user friendly system. Any human being available to offer advice???

[Suedkiez (Just a fellow user like you)]

Moved from Uncategorized to Support. Please describe your system in detail as well as the error messages you saw.

(Because you posted originally in Uncategorized, you were not presented the questions that you would usually see by opening a case in Support )

[BlackJack]

Transfer of Roon account from old computer to new Computer

Please click the link above to jump to the answer. Please elaborate on this statement and provide a description of the issue at hand and consider including screenshots to make things clear(er) / better understandable for others. Until then:

[daniel]

Hi @Craig_Cook,
Thanks for reaching out to ask us about this issue. As @Suedkiez said we need a bit more information in order to help you. In addition to the questions he asked could you tell us whether you’re getting that error message when on your server or from a remote device?

[BlackJack]

Please see:

Transfer of Roon account from old computer to new Computer

Jim, Thanks. Unfortunately the problem is that my new laptop is running a Snapdragon Xelite 12 processor. So not compatible with Roon. Thanks for your help

@moderators it looks to me like it would be best to merge this two threads.