Roon Server Not Visible on Network (ref#7MJRG6)

Is Roon Server running?

· No, Roon Server is not running.

Can you turn on RoonServer to connect ?

· Roon Server is on, but I'm still having trouble connecting.

What do you see on your screen?

· "Looking for your Roon Server"

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

What is the operating system of your Roon Server host machine?

· *Nucleus*

Select any of the following components that are present in your local network setup

· *Mesh Nodes*,* Wifi Extenders*, or *Managed Switches*

Describe the issue

Roon Server No Longer Seen On Network

Describe your network setup

My Room server has been running for 1.5+ years connected to primary Eero router directly connected to the internet. Mid playback everything just froze. I tried soft and hard resets on the device. Roon remote cannot discover Nucleus and Eero no longer registers a wired ethernet connection. Replaced ethernet cable and no dice. Moved Nucleus to new Eero device which also does not show a wired connection. Other devices do show up on the Eero router when connected. Seems like the Nucleus ethernet port is dead.

1 Like

Can you attach a monitor or TV to the HDMI connector of the Nucleus and post a photo of any messages that are displayed on the screen? Thanks.

Left everything off and unplugged overnight and when reconnecting to the second router I was testing everything functions as expected. Frustrating given all the moving around of the Nucleus but a lot less frustrating than recovering from backup/bad hardware. Hope it holds another 1.5 years at least! Thank you @Geoff_Coupe for the suggestion.

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