Roon server stuck on "Waiting for Roon Server" message at startup (ref#H6SMGU)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

I fired up my Roon server for the first time in a long while. All I'm seeing is a message "Waiting for Roon Server" with an option to Start. I select "Start" and I go back to the alert screen.

Describe your network setup

local Mac room server/remote

2

Hi @purehifi192,

Thanks for reaching out.

Unfortunately, we’re unable to retrieve an automatic diagnostics report from your Mac at this time.

We ask you to manually gather the logs from your RoonServer and Roon folders and upload them to our Logs Uploader.

You can find instructions on accessing your logs folders here: Roon Logs Access Guide.

Thanks in advance for your cooperation.

4

Hello @Mzn50 ,

we are not sure if your root cause is the same as @purehifi192 's .

Can you please open new support thread and we will assist you in details there ?

Thanks for your cooperation.

5

This thread is now auto-closing due to inactivity, but you can reactivate the conversation anytime by submitting a new request here if you require further assistance. Thank you!