Roon skips first track of album from Qobuz (ref#TM39LS)

[connor]

Hi @RobertS,

Does this occur regardless of the sample rate/bit depth and the Zone selected for playback in Roon? Have you ever see it occur with a local library track?

If this is inconsistent (not every album) and only affects Qobuz, then it sounds like you’re plausibly experiencing a known upstream issue between the Qobuz API and their content delivery network in certain regions.

We’re tracking this issue here:

Roon won't play certain tracks from Qobuz, gets stuck on progress bar (ref#K9XYO0) [Partially Resolved, Qobuz Backend Issue]

Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Since the most recent Roon update, I'm encountering situations where random tracks won't stream from Qobuz through Roon. So far this has happened with 3 tracks but the problem persists through multiple Roon sessions (meaning my Roon server is turned off and then when I boot up again the next time, the playback problem for these tracks persists)…

Qobuz will ultimately be responsible for releasing a fix, but Roon is working behind the scenes to expedite their investigation. We’ll watch for your response.