Roon Server software Version 1.8 (build 790) stable / OS Version 1.0 (build 227) stable
Static IP
Network Details
Streamer connected to Netgear Plus Switch GS108Ev2 which is connected to the router: Experia Box v10A (↓200/200↑)
The NUC is directly connected to the Experia Box v10A
Audio Devices
Bluesound Node2 (connected to the netgear switch)
Library Size
100% of 227 GB available
Description of Issue
After a two week trial I’m now in my first week as a (paid) Roon-user. For now I use Tidal and some Live Radio only.
I’m used to Tidal via Node2, play UPNP via Mconnect and BubbleUPnP… All works well and fast.
Once playing the playback buttons are fine (fast respsone on play, pause frwrd …) but since the beginning Roon is slow.
Doesn’t matter what Remote is used (two different android remotes, wifi laptop remote, wired desktop remote). Sometimes my Android Remote crashes. I connected the NUC directly to the switch but nothing changed.
Starting up Roon takes 6 to 15 seconds in 100% of the cases.
In 75% of the cases it also takes 6 to 15 seconds loading (searching/finding/clicking) artists, albums, playlist and so on. Same with adding as favourite etc.
Starting up Roon (from scratch) takes 6 to 15 seconds in 100% of the cases.
In 75% of the cases it also takes 6 to 15 seconds loading (searching/finding/clicking) artists, albums, playlist and so on. Same with adding as favourite etc.
There have been reports of slow loading from the Tidal servers in the the recent weeks. apparently could also be regional variances too.
Loading Roon from scratch loads information about your library so can be slow depending on how big your library is. I switch on then go and brew tea It can be minutes (I have 7000 albums). So slow Roon startup is nothing to worry about.
Do you have any local files , maybe try adding a local album and see how long that takes to load . For me a local album is split seconds , maybe 1-2 seconds if that , Tidal is not much different
I use Bluesound (node’s) for a decade or so with my local library (about 500GB) and connected to Tidal. BlueOS needs 2 seconds max for everything I do. Same goes for Tidal Connect which comes close to Roon in useabillity (except for the Tag-option). Tidal is way faster.
Now how come surplus paid soft- and hardware Roon takes about 7 times longer to load (start up and use while running).?
Please accept my apologies for missing your post for this long, especially since the issue you’re experiencing is having such an impact on your music listening experience.
Since it’s been quite a while () I was wondering if anything has changed in the meantime? Can we still help ?
Thanks for the reply.
Well, I’m still working on it. Seems adjusting IP address, DNS Netmask etc helps.
Still some problems loading though, but a lot less!
Could you tell me which IP, DNS, static or not etc etc exactly is best to use on both the Nuc as my router??
Thanks for the update @Time_Timex. It is encouraging, but, I’ve also looped in our technical team to see if there are any other suggestions they can make to address the slowness.