Roon slow performance on Nucleus One with hardwired network (ref#TW0794)

Support
1

What app are you having the slowness issue with?

· Roon

What kind of performance/speed issue are you experiencing?

· The app takes a long time to respond to commands

Please try to reboot your Roon Server

· No, the issue is still the same even immediately after a reboot

Please try to reboot your networking gear (Router/Switches/etc.)

· No, the issue is still the same even after a reboot

Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?

· No, the issue is still the same

Does the issue happen on multiple Roon Remotes (controllers) or just one?

· Issue happens on multiple remotes

Router Domain Name System (DNS) change

· I was able to change my router's DNS servers but it did not help

What is the operating system of your Roon Server host machine?

· Nucleus

Which model Nucleus do you have?

· Nucleus One

Timestamp of issue occurrences

· Been like this for a long time but most recently today

Describe the issue

Roon is slow to search, load playlists, change screens, and when a song is selected, it is slow to play the song. The only responsive and fast screens are the settings pages.

Roon Nucleus One hardwired via ethernet.

DNS set to 1.1.1.1 and static IP set for Roon Server.

Network is multiple Eero 6E all hardwired. No unwired endpoints

Endpoint is either Mcintosh DS200 or WIIM Ultra. Both Hardwired.

Describe your network setup

ATT Fiber Internet 1GB in bridge mode to EERO Pro Gateway which splits off to several EEro 6E endpoints. All are hard wired with Cat 6 ethernet cable.

2

How many tracks (local and streaming together) are in your library?

3

Reboot router and Nucleus.

4

8054 songs. Collection of tidal, Qobuz playlists. Around 1K local files.

Have rebooted several times both router and nucleus. The issue may fix temporarily but always comes back.

Considering reinstalling roon OS on the nucleus

5

Ok, not the problem.

6

Hi @Alex_Rosenblum1,

Thanks for confirming your library size — with ~8,000 tracks, that is well within what a Nucleus One should handle comfortably, so this is not a scale issue.

Since you’ve already ruled out network hardware, DNS, and background analysis, and since reboots only help temporarily. At this point, the best next step is to reinstall the Nucleus operating system. This refreshes the OS and core services without touching your internal music storage.

You can follow the reinstall instructions here:

Once the reinstall is complete, let us know how the system behaves — whether the performance is restored or if the slowness returns. From there we can determine whether we’re dealing with an OS-level issue or something deeper in the database.

7

Hi @Alex_Rosenblum1,

We wanted to check in to see how the system was performing after reinstalling RoonOS via the WebUI (see comment above).

Please let us know if we can assist further. This thread will eventually auto-close without any new responses from the OP.

Thank you!

8

Unless there are unidentified albums/tracks, then a single core could be getting taxed due to repeated attempts of identifying them. Still happens sometimes.

9

I think even with 700 or so unidentified albums and nothing else it would be hard to make it very slow, but OK maybe it’s possible

10

Thank you everyone for your input. I Reinstalled the OS and everything seems to be working fine at the moment. I will update if anything changes before this topic is closed. Thank you!

1 Like
11

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.