Roon slow to get and not getting good Tidal results

[Peter_Galvin1 (Peter Galvin)]

Core Machine (Operating system/System info/Roon build number)
iMac, macos 11.1 beta

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet + wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
SoTM

Description Of Issue
Continuing problems, some new details.
Roon logged in to Tidal.

I search for “strange timez”. Perhaps a minute later Roon finally returns a result.

I run tidal on the same system, same search, Tidal instantly returns the track I’m looking for.

Nothing interesting in the roon log:

11/27 16:39:56 Trace: [library] finished with 178342 dirty tracks 16073 dirty albums 27312 dirty performers 70127 dirty works 98273 dirty performances 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 0 tracks to (re)load, 0 tracks to retain, 0 auxfiles to (re)load, 0 auxfiles to retain, and 390127 changed objects
11/27 16:39:56 Trace: updated recents in 1ms
11/27 16:39:56 Trace: updated recents in 0ms
11/27 16:39:56 Trace: [library/playlist] saving playlist 40:1:f5dfbfc1-b6fc-4964-9e8f-3b870fc96817 [All Live Files]
11/27 16:39:58 Debug: [query] Sooloos.Broker.Music.LibraryAlbum: 16073 dirty items. rebuilding query instead of re-sorting item-by-item (internaltype=LibraryAlbum)
11/27 16:39:58 Debug: [query] Sooloos.Broker.Music.LibraryAlbum: 16073 dirty items. rebuilding query instead of re-sorting item-by-item (internaltype=LibraryAlbum)
11/27 16:39:58 Trace: [library] endmutation in 6278ms
11/27 16:39:58 Trace: [music/search] starting search
11/27 16:39:58 Trace: [library] computing search results for 'strange timez' for profile 63:1:52d3a902-e9ad-497e-b360-6cb19625acf9 returning up to 50 results per list
11/27 16:39:58 Debug: [library] search finished in 345ms
11/27 16:40:07 Info: [stats] 15266mb Virtual, 6561mb Physical, 3650mb Managed, 111 Threads, FDs
11/27 16:40:13 Debug: [playlist] syncing playlist All Files from /itunes with 179001 items

[dylan (Dylan Caudill)]

Hi @Peter_Galvin1,

How often do you see this type of slowness? Does it happen for every search?

Can you please provide some additional details on your network specifics?

[Peter_Galvin1 (Peter Galvin)]

I’d say on average every day “something” does wrong" in roon.

• Can’t reach tidal
• Skips tracks, saying it can’t load them
• Crashes
  I find restarting it helps, but doesn’t always temporarily solve the problem.

I usually have my imac connected to my Orbi wifi network (for things like wifi calling), as well as wired at 1Gb to linksys switch, which connects to my netgear router to the xfinity internet.
I’ve tried just using wifi, or just using ether, and still had problems.

In general my imac and network are very happy. I can just run tidal to play tracks for example when roon is saying it can’t reach tidal.
I assume you don’t implement your own network stack, buy maybe you do (to get RAAT to work well) and perhaps my config tickles something in your network implementation that the rest of the components are perfectly happy with.

One thing that’s obvious is that roon talks to the network all of the time.
I play a track I ripped to itunes, via roon, and it complains it can’t reach tidal. Or skips the track without a reason. Playing the track should have priority, whether roon can or can’t get info it wants from the network etc.

Next I’ll try logging out of tidal within roon and see if that makes it any happier.